Altec Connect

The Altec Connect portal allows each customer to manage their account all-in-one place. You can view and search fleet information, order truck replacement parts, view Altec Product Notices (APNs) and service requests. In conjunction with the Supply Store, Altec is dedicated to serving as an online one-stop shop for ordering tools and accessories, but also giving you a platform to shop for replacement parts and manage your fleet information.

 

  • Unit-specific information
    • Altec product notices
    • Electrical and hydraulic schematics
    • Operator and maintenance manuals
    • Parts pages and schematics
  • Replacement Parts
    • Validate part usage per specific unit BOM
    • Check parts inventory availability
    • Order parts by part number
  • Service Information
    • Check service job status
    • Service history
    • View and print invoices
Altec Connect Features

Altec Connect functionality:

  • Parts validation against BOM
  • Inventory information
  • Ability to view all APNs for fleet and units affected
  • Photos of replacement parts
  • Quick item reorder function
  • Service information
  • In service dates
  • Product manuals
  • Ownership changes and unit modifications
  • Role-based access (control what individual users can access)
  • Exportable fleet list, order history and APNs
  • Streamlined checkout process
Altec Connect Dashboard
The site has been completely redesigned to simplify and improve navigation, and it features a responsive design to allow for viewing on tablets and smart phones. Check back on the site frequently as we will be continually adding more content, features, and updates.
Altec Connect allows a user to look up a wide array of information about their customer account. Different user roles control what a user can and cannot see. There are predefined roles that a user can be assigned for common use cases, or a custom role may be created to accommodate any use case a user may have.